Centre 4 Learning : Communications Courses


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Making meetings work
1 day

Workshop outline
This course is designed to give you guidelines and essential skills to help you create productive meetings. Particular emphasis is put on the skills of managing conversations to promote successful outcomes.
As a result of attending this workshop, participants will be able to:

Prepare for meetings more thoroughly
Draw up action-centred agendas
Apply the skills of chairing, leading, facilitating and participating
Improve their skills in thinking, decision-making and influencing
Structure and manage conversations in meetings for maximum effectiveness

Workshop content

Common problems associated with meetings

Core responsibilities of the Chair and participants

Preparing for the meeting
Identifying goals

Constructing an agenda
Allocating time and action responsibilities

The skills of chairing
Understanding how groups work

Task leader or process director?
Managing each item

Conversation: the heart of the meeting

The dynamics of conversation
Dialogue or debate?
The skills of listening

Participating well
The importance of preparation

Making your case
Contributing and helping others to contribute

Improving the meeting's thinking

Giving structure to the group's thinking
Models of decision-making
Influencing and gaining commitment to action

Action session

Tel: +44 (0)208 385 7511
Email: shyrose@centre4learning.co.uk