Workshop content

Introductions and objectives   
Session 1
The role of sales
Your role, its challenges and opportunities
The benefits and purpose behind offering exceptional sales support
Session 2
The 7-point selling/buying process
The skills and techniques of making the most of the selling/buying process
Anticipating individual requirements and meeting them
Session 3
Practical session using the skills and techniques outlined in Session 2
Feedback and debrief on how to use these skills and techniques gained to maximum effect in a variety of situations
Confidence in providing a successful sale
Session 4
Managing yourself, sustaining a positive attitude
Working as part of a team
Using the sales environment to best effect
Session 5
Individual action planning to meet the objectives of the workshop