• Identify key issues for managers and representatives and produce high-level plans to address them
• Agree a behavioural contract
• Agree a process for monitoring the relationship in the future

Who should attend?
Managers and trade union representatives

Learning method
In the first two sessions, representatives and managers meet separately to consider their issues, values and behaviours and their assumptions about the issues, values and behaviours of the other. All participants come together for the third session to explore how a common purpose can be established, and to consider and resolve any differences. All programmes have the same agenda.

Programme content

Our purpose 
The process of change
Presentation and discussion
Issues to address
What are the issues we need to address?
Participants look at the issues as they see them.
Values
Participants consider their own values and those they perceive as applying to the other party.
New relationships
How will the new relationship work? If so, what do we need to include?
Participants consider the questions.
Behavioural contract
Can we achieve a behavioural contract?
Participants consider the behaviours necessary to make the relationship work better.
The way ahead
Participants agree training and other resource issues, together with agreeing a process for monitoring the relationship in the future.