Centre 4 Learning : Personnel & Human Resources Courses


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Recruitment and selection
2 days

Programme outline
The aim of the programme is to give participants confidence to recruit and select the best candidates for their organisation.
Participants learn to:

Prepare for and conduct a selection interview
Use appropriate questioning techniques
Develop core skills of selection interviewing

Learning method
The programme aims are achieved through facilitator input, plenary discussion, paired/small group practice and small group discussions and feedback.

Programme content

Introduction and objectives
Programme overview and scene setting
Objectives and individual desired outcomes
Common problems associated with interviews
Preparation for recruitment and selecting

Purpose of interviewing
Overall process
Current legislation relating to recruitment
Job descriptions
Person specifications
Shortlisting
Application forms, CVs
Assessing the evidence of a competency/skill

The skills for recruitment and selection interviewing
Outline

The interview plan
Avoiding bias
Rapport building
Active listening
Body language (the unspoken impact in communication)
Questioning techniques
Summarising
Note taking
Panel interview
The importance of planning and the correct use of questions

Analysis/assessment systems
Decision-taking
Follow-up action after the interview
Putting it into practice
Participants divide into small groups to practise interviewing.
Feedback and discussion
Review of learning and commitment to actions
Participants are asked to commit themselves to the action they will take as a result of attending.
This will be achieved by:

Individual review of learning
Establishing what factors will help or hinder transferring learning back to the workplace
Deciding on the main areas to focus on
Responding to a feedback questionnaire

Tel: +44 (0)208 385 7511
Email: shyrose@centre4learning.co.uk