• Identifying areas/reasons why time is wasted
• Methods for planning and prioritising your day
• Improved control of interruptions
• Smarter agreements with others
• Checking how we use the systems we have to gain maximum results

Who should attend?
Anyone feeling under pressure.

Workshop content

Introduction and objectives
Explanation of programme outline and the opportunity for participants to identify and share their personal learning objectives.
Identifying problem areas
An analysis of where we spend our time to identify areas where time is wasted or used ineffectively. Syndicate work to create what ‘steals’ that time from us. This list is used as a foundation to help us introduce methods for managing our time more effectively.
Planning your day
How can we best organise the workload?
The need for clear objectives – how to get them
Planning and prioritising the workload – timing your day to ensure you tackle the right task at the right time
Coping with emergencies
Planning diary entries
How can we plan diary entries and prioritise them in order to avoid difficulties?
Handling paperwork and e-mail
What methods are available to help us cope with paperwork; systems and routines for managing the paper?
Using e-mail effectively
The effective use of telephones
The telephone is now an integral part of business life and yet 60% of the time it fails to produce the desired result first time.
Development of a checklist for effective use of the telephone
Getting the best from meetings
Practical approaches designed to ensure that we can derive maximum benefit from meetings.
Dealing with people
The importance of relationships to effective time management
Coping with interruptions and the mistakes of others
What can we do to assist other people to plan and organise their working day better?
Assertive time planning, understanding delegation
Summary of course and action session
Participants will commit themselves to practical actions which will help them to be more effective and efficient.