Centre 4 Learning : Office Administration Courses


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The executive secretary in management today
2 days

Programme outline
This programme provides executive secretaries and PAs who are confident in their current role with the ability to become more proactive and take on more management responsibility.
Participants learn how to:

Accept the challenges of increased responsibility, as they arise
Take responsibility for their personal career development
Take a structured approach to researching and analysing information, making decisions and solving problems
Make effective presentations
Identify and manage workplace stress

Programme content

Introduction and objectives
Understanding change
Career development
Decision-making
Delegation and motivation
Presentation skills
Stress management
Action planning

Tel: +44 (0)208 385 7511
Email: shyrose@centre4learning.co.uk