1 or 2 days, can be delivered with our without actors.  Virtually or on-site.

Objective

This one-day workshop will develop your ability to influence the performance and motivation of your people, and build on your existing people management skills.

By the end of the programme, you will

• Have focused on the principles of managing performance as the most important tool for managing your people and the organisation's objectives
• Have practised and reviewed setting workable and inspiring objectives that leave people accountable for the results they achieve
• Have reviewed how effectively you lead one-to-ones to increase commitment to great performance
• Understand how and why people sometimes underperform and
• Have learned techniques to take appropriate, measured action to restore good performance

Style of the workshop

• This workshop is tailored for you. You will experience some input from your facilitator, but most of our time together will be spent in group discussions and activities.
• You will practise your people management skills and you will give and receive feedback about those skills.
• As we go along, there will be time for you to reflect on what you want to learn next and to write an action plan.

The Programme

Introduction and introductions

• Identifying personal learning objectives

Performance management is not  just for once a year

• A reminder of what it is
• The performance management cycle
• The impact of the manager

Setting inspiring objectives

• Three principles
• Really SMART objectives
• Robust performance standards
• Skills practice

Fast and effective one-to-ones

• To fail to plan is to plan to fail
• Measuring performance
• Coaching questions
• Skills practice

Feedback

• Principles of effective feedback
• Receiving feedback

Addressing underperformance

• Strategies for addressing underperformance
• Supporting others to tackle underperformance

Learning actions and close