1 day.  This course can be delivered on-site or virtually.

Objective

This workshop will help you to plan and organise the work of your team to achieve objectives.

By the end of the programme, you will be able to:

• Explain how human resource planning can be used to assure continuity of output and quality
• Assess the range of knowledge, skills and aptitudes in your team
• Use this information when planning and assigning the team's work to achieve objectives
• Ensure that you make effective and efficient use of their abilities
• Identify the appropriate person for an activity
• Monitor workloads to ensure even distribution in the team
• Clarify the difference between assigning and delegating work
• Define authority and power; responsibility and accountability
• Delegate work in a way that helps your team develop new skills
• Use approaches that empower the team to take on responsibility
• Outline the process of delegation including barriers and support mechanisms
• Develop systems to monitor the outcomes of delegation
• Use feedback and recognition to ensure motivation and achievement.

Style of the workshop

The workshop is participative. The objectives will be achieved through a mix of discussions, small group work and practical exercises. 

The Programme

Introduction and objectives

Planning and organising the work of your team

• Principles of human resource planning
• Links to output and quality
• Effective v efficient
• Organisational, team and individual objectives
• Assessing the knowledge, skills and aptitudes in your team
• Using this information to plan and assign the team's work to meet objectives and priorities
• Staff planning matrix, eg Readiness/Capability
• Ensuring even distribution of workloads in the team

Delegating

• Difference between assigning and delegating work
• Principles of empowerment
• Definitions of authority and power; responsibility and accountability
• Delegating work to help your team develop new skills
• Identifying the appropriate person for an activity
• Process of delegation: agreement, objectives, standards, boundaries, resources, etc
• Identifying the barriers

Support and monitoring

• Clarifying and communicating the support mechanisms
• Agreeing process and timeframe to monitor the delegated work
• Providing motivational feedback
• Giving appropriate recognition
• Ensuring achievement of the objectives

Action planning

• Participants will be asked to identify the practical actions they will take as a result of attending the course.