Recruitment and Selection 

2 days

Programme outline

The aim of the programme is to give participants confidence to recruit and select the best candidates for their organisation.

Participants learn to: 

• Prepare for and conduct a selection interview 
• Use appropriate questioning techniques 
• Develop core skills of selection interviewing 

 Learning method

The programme aims are achieved through facilitator input, plenary discussion, paired/small group practice and small group discussions and feedback.  

Programme content

Introduction and objectives 

Programme overview and scene setting 

Objectives and individual desired outcomes 

Common problems associated with interviews 

Preparation for recruitment and selecting 

• Purpose of interviewing 
• Overall process 
• Current legislation relating to recruitment 
• Job descriptions 
• Person specifications 
• Shortlisting 
• Application forms, CVs 
• Assessing the evidence of a competency/skill 

The skills for recruitment and selection interviewing 

Outline 

• The interview plan 
• Avoiding bias 
• Rapport building 
• Active listening 
• Body language (the unspoken impact in communication) 
• Questioning techniques 
• Summarising 
• Note taking 
• Panel interview 
• The importance of planning and the correct use of questions 

Analysis/assessment systems 

Decision-taking

Follow-up action after the interview 

Putting it into practice 

Participants divide into small groups to practise interviewing. 

Feedback and discussion 

Review of learning and commitment to actions 

Participants are asked to commit themselves to the action they will take as a result of attending.  

This will be achieved by: 

• Individual review of learning 
• Establishing what factors will help or hinder transferring learning back to the workplace 
• Deciding on the main areas to focus on 
• Responding to a feedback questionnaire