Influencing & Communication 

Can be delivered Virtually or face-face

Objectives

• Develop and demonstrate a strategic and structured approach to influencing 
• Understand how to build networks and use them to build support, improve relationships and enhance results
• Recognise your preferred influencing approach and explore how to flex this approach according to the audience/situation 
• Obtain and retain commitment to your ideas and maintain good relationships
• Know how to develop a well informed and thought through influencing strategy
• Increased confidence in dealing with challenging influencing conversations

Pre-work

• Complete a questionnaire to identify your influencing style
• Possibly watch a you tube video
• Bring an influencing scenario 

Outline

Influencing Mindset

• The psychology of influencing
• Self-fulfilling prophecy

Influencing Strategy

• Stakeholder mapping and analysis
• Preparing to influence – knowing your goal and your audience

Influencing Style and Skills

• Influencing Styles – Push/Pull
• Give me your chair exercise
• Asking great questions
• Overcoming resistance

Putting it into Action

• Compiling an influencing plan based on the scenario you brought along 
• Coaching each other to make this plan as effective as possible

Follow-up (the 70 in 70:20:10)

• Implement your influencing plan
• Practice flexing your style
• Come to a follow-up action learning session