1 or 2 days can be delivered on-site or virtually.

Workshop content

Introductions and objectives

 Session 1

• The role of sales
• Your role, its challenges and opportunities
• The benefits and purpose behind offering exceptional sales support

Session 2

• The 7-point selling/buying process
• The skills and techniques of making the most of the selling/buying process
• Anticipating individual requirements and meeting them

Session 3

• Practical session using the skills and techniques outlined in Session 2
• Feedback and debrief on how to use these skills and techniques gained to maximum effect in a variety of situations
• Confidence in providing a successful sale

Session 4

• Managing yourself, sustaining a positive attitude
• Working as part of a team
• Using the sales environment to best effect

Session 5

• Individual action planning to meet the objectives of the workshop